Privacy Policy

Last modified: Februry 28, 2023

This Privacy Policy explains how Skinlex (“Company”, “we”, “us”, or “our”) collects, stores and uses your personal information when accessing and using this website, (“Website”). This Privacy Policy does not cover practices of other third parties.

Your privacy is important to us. By accessing this Website, you agree to this Privacy Policy. If you do not agree to this Privacy Policy, then you should not access this Website.

This Privacy Policy may be updated from time to time. We encourage you to check back periodically for any updates.

Information We Collect

The following categories of information may be provided by you or automatically collected by us:

  • First and last name
  • Nickname (alias)
  • Company name
  • Email address
  • Physical address
  • Phone number
  • Payment information
  • Age
  • Sex
  • Skincare concerns and preferences
  • Questions, reviews and feedback
  • IP address (geolocation)
  • Device and browser type
  • Referring URLs (from prior visited Websites or newsletter emails), pages viewed on the Website and how you interact with links

How We Collect the Information

Information that you provide us

When accessing our Website, you have the ability to provide us your personal information via various forms, for example:

  • order checkout
  • account creation
  • product feedback
  • custom product request
  • inquiry request (contact us)
  • newsletter signup

Information that is automatically collected from you

When accessing our Website, we may use automatic data collection technologies to automatically collect certain information about you. Examples of such typical technologies:

  • cookies
  • device identifiers
  • geolocation technologies
  • web server logs
  • Google Analytics service

How We Use the Information We Collect

We use your personal information for the following purposes:

  • fulfilling customer orders and processing transactions
  • maintaining account and order history records
  • providing customer service, responding to your questions, concerns and other requests for assistance
  • managing and improving our business activities
  • managing and providing our products, tools and services to you
  • marketing purposes, to inform you of new products, services, offers and updates
  • publishing your reviews and feedback
  • analysing Website statistics, usage and experiences
  • when we are required to do so in accordance with a law or to respond to a subpoena or court order, to comply with regulatory procedures and other legal obligations
  • preventing fraud, misuses of our Website and other criminal activities
  • to enforce our rights, contract terms and policies

Data Sharing

Your personal information will not be purposefully sold or shared with any third party, other than as specified in this Privacy Policy.

Do Not Track (DNT) Signals

We do not track users over third party websites. Our Website currently does not respond to “Do Not Track” (“DNT”) signals.

Right to Delete

You have the right to request deletion of your personal information, subject to certain exemptions provided for by law.

Contact Us

Please contact us if you have any questions  or concerns via our Contact Us form.